Creative Services Manager

Day to day, you'll be responsible for:

• Own the briefing and traffic process — you’ll be the person who knows what’s going on, who’s doing what, and when it’s due.

• Keep client services and delivery teams in the loop, spotting potential conflicts before they become issues.

• Match the right creatives and channel specialists to the right projects — you’ll know who’s brilliant at what.

• Work with the Creative Lead on resource planning, team development, and building a solid freelance roster.

• Lead the charge on project management systems and process improvements (they’re looking for someone who can keep things slick and efficient).

• Chair weekly resourcing meetings, report on utilisation, and generally make sure the studio is working at its best.

• Liaise with suppliers and freelancers when extra support is needed.

• Someone who’s thrived in a creative or digital agency environment and gets how fast things move.

• Strong experience in creative services / traffic / studio management.

• Knowledge of creative and digital processes — from branding to campaigns to web.

• A people person with exceptional communication skills and the ability to manage up, down, and sideways.

• Calm under pressure, positive in outlook, and always solution-oriented.

• Bonus points if you love a new workflow hack or shiny project management tool.

• A competitive salary (DOE) and benefits package.

• Hybrid working, flexible culture, and a supportive senior leadership team.

• A chance to be the heartbeat of an award-winning agency, helping brilliant creative work come to life.

• A role where your organisational genius will make a huge difference.

We're delighted to be working with an award winning creative agency, to recruit a super organised and highly skilled Creative Services Manager into their growing team.

They’re growing fast, which means they’re on the hunt for a super organised pro, to help keep all the moving parts — studio, digital, and client services — running like clockwork.

You’ll be right in the thick of it, partnering with creative lead, and juggling multiple streams of work (branding, campaigns, websites, socials, paid media, film, animation – you name it), and making sure everything is delivered on time and to the highest standard.